Market Visual Manager

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey – an adventure. To that purpose, we are committed to providing our customers with an easy and fun shopping experience. The Market Visual Manager is a key position in ensuring we meet that goal. This person is responsible for bringing to life our Brand story, people development, standards/operations and customer experience from sales through visual standards and overall appearance in a market, consisting of 7-14 stores.  Most importantly, this person will be a leader and coach; a champion of our culture and values. This position reports to the Home Office Visual Merchandising Manager and partners directly with the Market Leader.

 

  As the Market Visual Manager, you will:

TALENT: 

  • Own the Visual talent life cycle within the market; recruit, hire, train, and develop 
  • Ensure a deep talent bench by developing internal talent and attracting external talent 
  • Lead the team by providing leadership, direction and development to all visuals 
  • Develop visual merchandisers and managers through hands-on coaching and goal setting
  • Drive a high-performance culture, focused on the results of highly functioning teams 
  • Assist in fostering an energetic and positive working environment throughout the market 
  • Stay current on competition and product knowledge to assist in development of all visuals in market 
  • Communicate with Store Executive Leadership Teams regarding tests, initiatives, floor-sets and store visit feedback 

BRAND: 

  • Through innovative and creative thought, ensure the highest level of merchandising execution that supports each store’s floor plan and customer demographic
  • Listen to the customers’ needs and present possible options
  • Monitor competitive landscape and market conditions to identify opportunities, issues, and risks; recommend merchandising strategies and tactics for current and future stores 
  • Visit stores in the market on a regular basis
  • Lead change efforts across the market 
  • Control brand tests/initiatives by setting and tracking results
  • Support Home Office Visual partners by attending Lab Store sets for upcoming floorsets (as needed) 

OPERATIONS: 

  • Own market brand quarterly business reviews; driving consistent brand standards in all stores
  • Set clear expectations and enforces accountability with all visual merchandisers and managers through daily/weekly email communication, touch bases, store walk throughs and market/home office calls 
  • Verify the execution of brand standards/guide, measuring and delivering results against strategic objectives through each store’s visual merchandiser 
  • Ensure execution of floor plans set through partnership with store visual merchandiser and Home Office visual partners 
  • Drive results by executing merchandise strategies in alignment with long-term company vision 
  • Assist in the management of store inventory to discourage overages and shortages 
  • Attend bi-weekly Visual Champion conference calls with the Home Office Visual team
  • Act as a communication liaison between Home Office Visual team and store visual merchandisers

 

 

Embody our values: Serve Others and Own it. You will:

  • Be a team member that Serves Others, meaning you get enjoyment out of seeing other people succeed.  You put the team goals first.  You display strong people skills, such as empathy, selflessness and good listening. 
  • Be some who Owns it, meaning you take ownership and responsibility for our shared success.  You are someone who proactive identifies and solves problems. 

 

 

The Ideal Candidate will meet the following requirements:

  • 5+ years of experience in visual merchandising, High school diploma or general education degree (GED); or equivalent combination of education and experience
  • 3+ years of multi-unit retail leadership experience
  • Possess a strong sense of style and ability to create visually appealing displays
  • Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent across a multi-unit environment
  • Ability to read, write and comprehend simple instructions, short correspondence and memos
  • Ability to write correspondence and reports
  • Ability to speak effectively before groups of customers, team members and home office executives
  • Ability to effectively analyze and present information in one-on-one and group settings to customers and team members
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Ability to safely lift up to 40lbs
  • Ability to travel within market up to 80%