Warehouse Lead

Warehouse Lead

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Warehouse Lead is a key leader assisting the Warehouse Operations Manager to meet that goal. The Warehouse Lead is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility and reports directly to the Delivery Center Warehouse Operations Manager.

Some of the functions the Warehouse Lead will perform:

  • Train and support through hands on teaching and coaching using our Company values
  • Executes and supports daily prepping and truck staging of merchandise for home delivery
  • Ensure truck prepping lanes are accurate and ready for loading
  • Ensure accuracy of physical and digital inventory locations
  • Ensure proper execution of Standard Operating Procedures related to the inventory process
  • Oversee the process of prepping and loading trucks
  • Communicate line damages to Office Operations Supervisor to ensure relay to customer and appropriate documenting of issues
  • Manage and train for a uniform and consistent wrapping process for all stock
  • Drive damage prevention by communicating damage data and coaching to team members on root cause
  • Ensure that safety requirements (proper belts, safety glasses, etc.) are in place daily with team
  • Achieve operational excellence via execution of the company standards to keep a clean, well-organized facility


Embody our values: Serve Others and Own it.  You will:  

  • Be a team member that Serves Others, meaning you get enjoyment out of seeing other people succeed.  You put team goals first.  You display strong people skills, such as empathy, selflessness and good listening 
  • Be someone who Owns It, meaning you take ownership and responsibility for our shared success.  You are someone who proactively identifies and solves problems

The ideal candidate will have among other skills and abilities:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to lead and motivate teams
  • Prior experience of leading teams of up to 10 associates preferred
  • Ability to assess talent and coach
  • Ability to effectively delegate, follow up and communicate with all levels in the Delivery Center
  • Knowledge of furniture delivery standards preferred
  • Flexibility to accommodate needs of business; include evenings and weekends
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility while empowering others to do the same
  • Embody an Adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to changing market forces and shifting priorities
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available, and your interviewer can also answer any questions you may have about what your role in our organization would be!