Warehouse Lead

At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Warehouse Lead, you are a part of this family and critical to our success. The Warehouse Lead is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility and reports directly to the Delivery Center Warehouse Operations Manager.

Why you’ll want to join our team:
• Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
• Comprehensive medical, dental, and vision benefits & 401K plan
• Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
• Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:
• Train and support through hands on teaching and coaching using our Company values
• Executes and supports daily prepping and truck staging of merchandise for home delivery
• Ensure truck prepping lanes are accurate and ready for loading
• Ensure accuracy of physical and digital inventory locations
• Ensure proper execution of Standard Operating Procedures related to the inventory process
• Oversee the process of prepping and loading trucks
• Communicate line damages to Office Operations Supervisor to ensure relay to customer and appropriate documenting of issues
• Manage and train for a uniform and consistent wrapping process for all stock
• Drive damage prevention by communicating damage data and coaching to team members on root cause
• Ensure that safety requirements (proper belts, safety glasses, etc.) are in place daily with team
• Achieve operational excellence via execution of the company standards to keep a clean, well-organized facility

What will help you succeed:
• High school diploma or general education degree (GED); or equivalent combination of education and experience
• Ability to lead and motivate teams
• Prior experience of leading teams of up to 10 associates preferred
• Ability to assess talent and coach
• Ability to effectively delegate, follow up and communicate with all levels in the Delivery Center
• Knowledge of furniture delivery standards preferred
• Flexibility to accommodate needs of business; include evenings and weekends
• Track record of serving others and putting team goals first
• Owners’ mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
• Adaptability; flexible to changing market forces and shifting priorities