Work environment at Value City Furniture – American Signature Furniture

PULL UP A SEAT—DISCOVER THE DIFFERENCE

The world is alive with opportunity–what sets us apart? It’s not just that great people work here. It’s the career potential we offer, the rewards we provide, and the exciting challenges we face as our continued evolution spurs a revolution in the world of furniture shopping.

Watch a video from Value City Furniture – American Signature Furniture President, Jonathan

A Few Words From Our President

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The Mix we're looking for

Value City Furniture – American Signature Furniture store employee traits Value City Furniture – American Signature Furniture store employee traits Value City Furniture – American Signature Furniture store employee traits

The Mix we're looking for

Adventure Guides

Value City Furniture – American Signature Furniture store employee traits

Serve Others

Value City Furniture – American Signature Furniture store employee traits

Own It

Value City Furniture – American Signature Furniture store employee traits

VALUES

Adventure Guides

We are a business built around innovating. We are proud to consistently be the first in the furniture marketplace to move in a new direction. Today, we are changing the world of furniture shopping. Everyone here is an Adventure Guide.

Who ensures that every customer who walks into our beautiful stores has a fun and stress-free journey? Who helps fellow team members as new challenges arise? We do! The more we embrace our role as Adventure Guides, the more we will succeed together and the more satisfied our customers will be.

Serve Others

To gain a competitive advantage, we must serve:

  • Each other, ensuring our leaders focus on how to position team members to succeed.
  • Our customers, doing whatever it takes to give them the greatest experience possible, leading them to become promoters of our business.

We’re building a culture of listening and coaching, and we’ll always have a primary focus on the customer.

Own It

We know that all team members do their best work, and are happiest, when they own it. That means no micromanaging or finger-pointing. Instead, we own the entire customer journey and do whatever is necessary to ensure a fantastic experience.

It starts with leaders, at all levels, creating clear expectations and providing support so team members can do great work. Whether you work in the Home Office or on the front lines, owning it will ultimately result in a much better employee and customer experience.

Covering Our People

Unlike a lot of retailers, we make sure both full-time and part-time team members can take advantage of our benefits. 95% of our employees are eligible to enroll in our benefits.

Employee benefits at Value City Furniture – American Signature Furniture

BENEFITS FOR LIVING YOUR BEST LIFE

Medical benefits at Value City Furniture – American Signature Furniture
Manage Your Health
  • Benefits for both full-time and part-time employees
  • Three comprehensive medical plan options
  • 100% coverage for in-network preventive exams and services
  • Health Savings Account (HSA) with company contributions
  • Flexible Spending Accounts (FSA)—healthcare and dependent care
  • Dental plan that rewards preventive dental care
  • Vision plan
Financial incentives at Value City Furniture – American Signature Furniture
Build Your Wealth
  • 401(k) retirement savings plan
  • 30% discount at American Signature, Value City Furniture, and Designer Shoe Warehouse (DSW)
  • Online discounts and rebates from known brands and local merchants through the Perkspot Program!
Healthy work/life benefits at Value City Furniture – American Signature Furniture
Get and Stay Fit
  • Healthy work/life balance: paid holidays, vacation, and sick pay
  • Wellness programs, challenges, and events, with incentives and prizes
  • Programs for tobacco cessation, weight management, and stress reduction
  • Employee Assistance Program (EAP)
  • 24/7 Telehealth Connection for minor conditions
Disability, life insurance and legal assistance for Value City Furniture – American Signature Furniture employees
Protect Yourself
  • Short-term and long-term disability programs
  • Leave of Absence programs
  • Company-paid basic life insurance
  • Group accident, critical illness, and hospital indemnity plans
  • Legal Shield and identity theft plans
Getting Ahead

Last year, we promoted 261 of our people. It’s important to us to help you grow, get ahead and build a career that takes you to new places in your adventure.

We promote from within at Value City Furniture – American Signature Furniture

CAREER GROWTH–TO KEEP THE ADVENTURE ALIVE

Trekking into unchartered territory—it drives our team members. Here, we help ensure every team member reaches their desired career goals.

Employee learning and training at Value City Furniture – American Signature Furniture

Develop to lead

We believe in continual learning and training, providing access to online development tools. In addition, we invest significantly in leadership development to support future leaders.

Career paths at Value City Furniture – American Signature Furniture

Set your course

Our team members are encouraged to develop and move into more challenging roles as their career progresses. Some areas, such as Stores, have defined paths, while others let you explore your interests and choose your next adventure.

Employee coaching and development at Value City Furniture – American Signature Furniture

Receive support and guidance

As you journey onward, your manager will:

  • Collaborate with you on your development plan
  • Provide coaching
  • Work with you to help you reach your goals

We believe in promoting from within, so we’re always open to new ways to help you reach your full potential.